If you are not satisfied with a product, it is possible to return it (within 14 days after receiving) to the following address:
Jutka & Riska
1013 KG Amsterdam
Use the return address label that comes with the order and make sure your order number is visible. All returned products must come back in the same condition as you received them in, within 14 days. The product has to be in the original packaging and contains all tags. We will not take back damaged, worn, washed, or used items in any way.
Jutka & Riska will NOT pay the return costs.
If you live in the Amsterdam area, you can just drop by to return your order in our Amsterdam Centre shop. We do not refund the return amount in cash, you will automatically be refunded to your bank account.
After the return policy mentioned above is completed properly, the total order amount will be compensated. This may take up to 10 working days. You will receive a confirmation through e-mail.
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